Privacy Policy
Yak & Paws, operated by RippleVerse Corporation, respects your privacy. This Privacy Policy explains the types of information we may collect when you visit yakandpaws.com, place an order, create an account, contact us, or otherwise use our website, and how that information may be used.
Information We Collect
Depending on how you use our website, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing and shipping information
- Order and transaction information
- Customer account information
- Information you provide when contacting us
- Information about how you use our website
- Device and browser information
Our online store is hosted on Shopify. Customer and order information is stored and managed through Shopify and the services used to operate our online store.
Yak & Paws does not directly store payment card details such as credit or debit card numbers. Payment information is processed through Shopify and applicable payment service providers.
We may also collect information automatically through cookies and similar technologies.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer service
- Communicate with you about your orders
- Maintain customer accounts
- Understand how visitors use our website
- Protect our website and customers from fraud or misuse
- Meet applicable legal and regulatory requirements
Google Analytics
We use Google Analytics to better understand how visitors use our website. Google Analytics may collect information about website activity, devices, browsers, and interactions with our site through cookies and similar technologies.
This information helps us understand website traffic and improve the customer experience.
Cookies
Our website uses cookies and similar technologies for website operation and analytics.
For more information, please see our Cookie Policy.
Service Providers
Our online store is hosted on Shopify. Shopify provides the e-commerce platform we use to operate our online store and manages customer and order information through its systems.
We may also use other service providers to support functions such as payment processing, order fulfillment, website analytics, and other business operations. These providers may receive information needed to provide their services.
When We May Share Information
We may share information with service providers when necessary to operate our business and provide our services.
We may also disclose information when required by law, legal process, or government authority, or when reasonably necessary to protect our rights, customers, business, or website.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including order fulfillment, customer service, business records, and legal or regulatory requirements.
Data Security
We use Shopify and other service providers to help securely process and maintain customer information. We also take reasonable steps within our control to protect personal information.
Your Privacy Choices and Rights
Depending on where you live, applicable law may give you certain rights regarding your personal information.
You may contact us at sales@yakandpaws.com with questions or requests concerning your personal information. We will respond as required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the date shown at the top of this page.
Contact Us
For privacy questions, contact:
Yak & Paws
RippleVerse Corporation
2900 Gateway Dr., Suite 615
Irving, TX 75063
sales@yakandpaws.com